Legal Case Managers support attorneys and oversee the case management process at law firms. They organize and maintain case files, help manage caseload requirements, and monitor budgets, timelines, and billing for case completion.
Duties and Responsibilities:
- Review medical / billing records
- Confirm / Update Medical records
- Treatment status
- Brief treatment summary for the provider
- Billing amp; payment details: including HI/liens/collection company
- Gather medical documents via phone calls or emails
- Collecting documents from clients like (police reports, hospital bills, etc.)
- Sorting client document folders
- Writing demand letters
- Manage entries in CRM Software
- Send documents to insurance companies and health providers
- File liens
- Get the client into treatment based on their reported injuries
- Get the client schedule for any new procedure or treatment based on the def coverage
- Follow up with clients and attorneys for written statements when required by the insurance company
- Submit demands
- Draft Legal documents for Paralegals
- Notify attorneys of the timeframe and deadlines for case preparation.
- Prepare case summaries and other documents which support a case preparation
- Write letters of representations
Requirements
Qualifications:
- Must have experience with medical records retrieval, claims
- BPO experience handling healthcare accounts are welcome to apply!
- Must be fluent in both Khmer and English language
- Excellent English communication skills
- Must be familiar with HIPAA standards and regulations
- Willing to work in Pacific Time schedule (8:00 AM - 4:00 PM). This is during the graveyard shift in Cambodia Time
- With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps
Skills:
- Organization Skills
- Results Orientation/meeting deadlines
- Business Communication including good English (oral and written)
- Coordination
- Proficiency with MS applications/computer software
- Critical Thinking
- Attention to Detail
- Customer Service
- Administrative Skills
- Professionalism
Benefits
Salary Rate:
- CSR work experience: $4 (40 hrs per week)
- w/ US Law firm experience: $5 - $6/ hr (40 hrs per week)
Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience! As a valued member of our team, you can expect:
- Competitive Compensation: Earn a salary rate of US $4 - $5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
- Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success
- Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
- Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
- Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
- Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
- Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work!